My mother’s cultural needs were met and this made me feel happier to let other people help with my mother’s care.

Thank you for the support you have given Ron and I. Your kindness and care have been very much appreciated.

I tell them how I want my care and they do exactly as I ask.

My carer does what we agreed, but I could also ring up and change things when I have a hospital appointment and it’s usually fine.

The carers are very professional and they talk to you.