I tell them how I want my care and they do exactly as I ask.

I am really pleased with the care, as I have had bad experiences in the past.

I told my carers what time I would like to get out of bed and have my wash and they are always on the button.

My mother’s cultural needs were met and this made me feel happier to let other people help with my mother’s care.

The carers are very professional and they talk to you.