My carer does what we agreed, but I could also ring up and change things when I have a hospital appointment and it’s usually fine.

My mother’s cultural needs were met and this made me feel happier to let other people help with my mother’s care.

I am really pleased with the care, as I have had bad experiences in the past.

I feel safe with the carers who support me. They are very interactive.

I told my carers what time I would like to get out of bed and have my wash and they are always on the button.