My carer does what we agreed, but I could also ring up and change things when I have a hospital appointment and it’s usually fine.

Rosemont is the best care we have ever had.

I told my carers what time I would like to get out of bed and have my wash and they are always on the button.

I tell them how I want my care and they do exactly as I ask.

When I took my mum to stay with me, Rosemont Care didn’t mind that the carers had to be rescheduled. They came and saw my mum and submitted a report to advise needed more care due to her dementia. My mum is now moving to Fred Tibble Court and has a lovely flat. My thanks and gratitude for a job well done.