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Privacy & Cookies Policy

Privacy and Cookies Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

This policy is divided into three parts:

  • Part A provides information about our collection and use of personal information;
  • Part B provides information about the cookies used on this website; and
  • Part C contains information about us (including contact details).

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

PART A: YOUR PERSONAL INFORMATION

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) any information that you send to us for the purpose of applying for a vacancy advertised on the website (including all the information on any CV that you upload to the website);

(c) any information you submit to us using our free consultation request form and general website contact form; and

(d) any other information that you choose to send to us by email or otherwise.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this policy.

(2) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send you general (non-marketing) commercial communications;

(e) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

(f) provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and

(g) keep the website secure and prevent fraud.

We will use any personal information that you supply for the purpose of applying for a vacancy only for the purposes of assessing your suitability for the vacancy and the conduct of the recruitment process – and, if your application is successful, administering your employment with us. If your application is unsuccessful, we will delete such information from our records within 30 days following such determination, unless you give to us your written consent to retention beyond that period. If your application is successful, we will retain such information for the period of your employment and thereafter in accordance with our storage of records policy.

(3) Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser of any business or asset that we are selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your information to third parties.

(4) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

You expressly agree to such transfers of personal information.

(5) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information held on the website on password- and firewall-protected web servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of unencrypted data sent over the internet.

(6) Policy amendments

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(7) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at GBP 10); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

(8) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(9) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

PART B: COOKIES

(10) About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies.

A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).

A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

(11) Our cookies

We may use both session and persistent cookies on this website.

We will send to you the following session cookies:

(a) PHPSESSID – We will use this session cookie to keep track of you as you navigate the website and maintain your user session.

(b) X-Mapping-kjicghkc – We will use this cookie to improve the performance of our website.

(12) Analytics cookies

In addition, we may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies (identifiable by the prefix, “_utm”), which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:

http://www.google.com/privacypolicy.html.

(13) Cookies and personal information

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

(14) Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(a) in Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b) in Firefox (version 16) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c) in Chrome (version 23), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(15) Deleting cookies

You can also delete cookies already stored on your computer. For example:

(a) in Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);

(b) in Firefox (version 16), you can delete cookies by clicking “Tools”, “Options”, “Privacy” and then “Show Cookies”, and then clicking “Remove All Cookies”; and

(c) in Chrome (version 23), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

Again, doing this may have a negative impact on the usability of many websites

PART C: OUR DETAILS

(16) Contact us

This website is owned and operated by Rosemont Care Ltd.

We are incorporated in England and Wales under registration number 07334693.

Our registered address is St. James House, 8 Overcliffe, Gravesend, Kent DA11 0HJ, whilst our principal trading address is at Suite 8 Park Mews, 15b Park Lane, Hornchurch RM11 1BB.

You can contact us by writing to our trading address, by email to gurpreet.narwal@rosemontcare.co.uk or by telephone on 01708 505511.

(17) Data controller

The data controller responsible in respect of the information collected on this website is Rosemont Care Ltd.

Our data protection registration number is Z2733108.

Essex Branch

Location

Londoneast-uk Business & Technical Park
The Hub
Yewtree Avenue
Rainham Road South
Dagenham
Essex
RM10 7FN

Contact Information

01708 505 511

enquiries@rosemontcare.co.uk

24 Hour Emergencies

01708 505 511

Medway Branch

Location

Unit 3 Regent House
Station Road
Strood
Kent
ME2 4WQ

Contact Information

01634 717 432

medway@rosemontcare.co.uk

24 Hour Emergencies

01634 564 138

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