What our clients say
By upholding the following principles, we deliver the best possible care and support.
We go to great lengths to ensure we never fall below the high standards of care and companionship that we set ourselves. We are committed to ensuring that everyone in our care has the right to expect the following:
When I took my mum to stay with me, Rosemont Care didn’t mind that the carers had to be rescheduled. They came and saw my mum and submitted a report to advise needed more care due to her dementia. My mum is now moving to Fred Tibble Court and has a lovely flat. My thanks and gratitude for a job well done.
I told my carers what time I would like to get out of bed and have my wash and they are always on the button.
I am really pleased with the care, as I have had bad experiences in the past.
I feel safe with the carers who support me. They are very interactive.
Thank you Rosemont Care, especially Gurpreet and Hardip. It’s a nice change to have such lovely carers.
My mother’s cultural needs were met and this made me feel happier to let other people help with my mother’s care.
My carer does what we agreed, but I could also ring up and change things when I have a hospital appointment and it’s usually fine.